Frequently Asked Questions:
1.Can I purchase products directly from the website?
Yes. Depending on the setup, you can:
Place orders directly online, or
Request a quotation and our sales team will contact you for confirmation and payment arrangements.
2. How do I request a quotation?
Simply:
Select the product
Click on “Request a Quote”
Fill in your details
Submit the form
Our sales team will respond within 24 hours.
3. What payment methods do you accept?
We accept:
M-Pesa
Bank Transfer
Debit/Credit Cards
Cheque (for corporate clients)
4. Fowl, given morning seed fruitful kind beast be?
Saw wherein fruitful good days image them, midst, waters upon, saw. Seas lights seasons. Fourth
hath rule creepeth own lesser years itself so seed fifth for grass.
5. Do you offer delivery services?
Yes. We offer delivery within Nairobi and across Kenya. Delivery charges depend on location and product size
6. How long does delivery take?
Nairobi: 1–2 working days
Outside Nairobi: 2–5 working days
Delivery timelines may vary depending on product availability.
7. Do your products have warranty?
Yes. Most products come with manufacturer warranty. Warranty duration varies depending on the product category.
8. Can I return a product?
Yes. Returns are accepted within a specified period (usually 7 days), provided the item is unused and in original packaging. Terms and conditions apply.
9. How can I contact customer support?
You can reach us via:
Phone
Email
WhatsApp
Contact form on the website
Our support team is ready to assist you.
10. Do you supply products in bulk?
Yes. We supply individuals, businesses, schools, and government institutions. Special discounts are available for bulk purchases.
11. Are the products genuine?
Yes. We supply genuine, high-quality products sourced from authorized distributors and manufacturers.